Returns & Exchanges

At NIDA, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unopened and unused products. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your NIDA account and navigate to your order history to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.