Frequently Asked Questions
Everything you need to know about your NIDA beauty experience.
Are NIDA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All NIDA products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for skincare products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or exchange, even if it has been lightly used.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer samples with every purchase?
We love letting you try new things! Every NIDA order includes two complimentary samples of our best-selling formulas chosen at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.